Frequently asked questions

We are deeply committed to providing the highest possible level of service and are always available to offer expert support and answer your questions.

What services do you offer?

We offer the following services:

  • Full catering audits: A full catering audit will assess all aspects of your business, from your food safety and hygiene practices to your financial performance. Our experienced consultants will identify areas for improvement and provide you with recommendations on how to make these changes.
  • Policies and procedures: We can help you to develop and implement policies and procedures that meet all relevant regulations and best practices. This will help to ensure that your business is operating in a safe and efficient manner.
  • Health & safety: We can help you to assess your health & safety risks and develop a plan to mitigate these risks. We can also provide training for your staff on health & safety procedures.
  • Food safety: Assistance in demonstrating due diligence with regard to the standards of food hygiene, health and safety including current legislation. This may involve providing advice on food safety and best practice, auditing catering operations and premises, reviewing HACCP systems, and mentoring staff.
  • Operational reviews: A thorough investigation into all areas of current catering practice, including food safety, health and safety, allergen management, food quality, menu analysis, food production methods, service delivery, operational standards, and the condition of the catering facilities.
  • Financial performance analysis: An in-depth analysis of all financial aspects of the catering service, including volume of sales, purchasing arrangements, discounts, operating costs, performance tracking, and budget adherence. We can review your financial statements and identify areas where you can reduce costs and improve your profitability.
  • Quality monitoring: Support to ensure that the quality of the catering service continues to meet and exceed your customers requirements. This may involve using a formal system of measuring and reporting on food quality and service delivery, and identifying and addressing any shortfalls.
  • Option appraisals: Identification of the most appropriate catering options for your organisation, following thorough examination of the alternatives and their implications. This may involve using proven management tools to examine the advantages and disadvantages of each option, including the financial and operational aspects, and any potential impact on staff.
  • Business strategy development: Assistance with the development of long, medium, and short-term goals for both existing and potential catering operations, encompassing the type or level of service delivery, financial objectives, and quality standards to be achieved. Including management support, such as identifying staff training needs and assisting with HR issues.
  • Marketing advice: Assistance with the development of marketing plans, market research, marketing techniques and strategies, market segmentation, and benchmarking. Including but not limited to customer questionnaires, focus groups, and mystery shopper visits to gather data and develop effective marketing strategies.
  • Bespoke training: Training to meet the client's specific requirements, on a range of catering issues. Topics may include performance management, quality, health and safety, food hygiene, allergens, risk assessments and customer care.

KD Catering Consultancy's services are designed to help catering businesses of all sizes to improve their performance and achieve their goals. We offer a free initial consultation to discuss your needs and how we can help you.

How can you benefit my business?

Here are some of the benefits of working with us:

  • Improved performance: We can help you to identify areas for improvement in your business and make changes that will lead to improved performance. This may include increased efficiency, productivity, customer satisfaction, and profitability.
  • Reduced risk: We can help you to assess your risks and develop plans to mitigate these risks. This will help to protect your business from potential problems, such as foodborne illness, accidents, and financial losses.
  • Compliance: We can help you to ensure that your business is compliant with all relevant regulations. This will help to protect your business from legal action and fines.
  • Peace of mind: Working with us can give you peace of mind knowing that your business is in good hands. Our experienced consultants are here to help you with all of your catering needs.

How can I get in touch?

You can get in touch with us via our contact form or you can call us on 07737 860404

How much do your services cost?

Because every business is unique, we start with a free, no-obligation meeting to fully understand your requirements. Following this, we develop a detailed plan with a completely transparent cost structure for your review. Costs can be structured as a one-off fee or a pre-determined plan for ongoing support. All financial details are fully outlined before we begin our journey together.

How long does an audit take?

The duration of our audits is fully tailored to meet your specific requirements. A detailed, in-depth audit involves our team being embedded within your operation for a full day (typically six hours or more), while a focused overview can be completed in as little as two hours. We begin with a free, no-obligation consultation to clearly define the scope of work and the time needed to deliver precise, valuable insights.