Professional and Collaborative Support

At KD Catering Consultancy, support is delivered in a professional yet approachable manner. We believe in building strong working relationships with both our clients and their catering contractors to gain a clear understanding of people, processes, and performance. This allows us to identify opportunities for improvement and drive measurable progress.

Our approach

We have created our own framework, developed from over two decades of catering and hospitality experience, to evaluate operational standards and associated costs. This comprehensive document covers 30 key areas, providing a structured and objective basis for review.

Following this, we carry out a bespoke audit tailored to your organisation — offering detailed, actionable feedback on the quality, efficiency, and value of the catering service delivered.

What a typical audit includes

Systems and Controls

We assess how effectively you are using your operational systems and documentation, such as:

  • Order and goods receipt sheets

  • Menu purchase planners

  • Cost and sales analysis reports

  • Stock control and wastage records

  • Weekly stocktakes and performance monitoring tools

  • Client recharges and cost allocations

This ensures that resources are managed efficiently, wastage is minimised, and performance data is being used to inform decision-making.

Menus and costings

We review your menus to ensure they are:

  • Appropriate for your customer base

  • Nutritionally balanced and compliant with food standards

  • Correctly named, spelled, and attractively presented

We also analyse dishes for:

  • Colour, texture, and taste balance

  • Variety and avoidance of repetition

  • The right balance between fresh and prepared ingredients

  • Accurate costings pre- and post-service

  • Integration into a sales mix to maximise profitability

KPI's and performance review

Many clients engage our services regularly to confirm value for money from their catering contractors and to ensure income and expenditure align with industry benchmarks.

Our detailed performance review identifies:

  • Any Key Performance Indicators (KPIs) not being met

  • Percentage scores for each KPI area

  • Whether any management fee adjustments are warranted

This structured, transparent approach provides assurance that your catering service is both compliant and commercially efficient.

"I can't say enough about the outstanding service I received from your KDCC. The team went above and beyond to meet our needs and exceeded our expectations."

Oliver Hartman